Understand Your Customer Feedback
The Review Analysis Agent uses AI to extract meaningful insights from your customer reviews. Beyond simple star ratings, it identifies sentiment patterns, common themes, and actionable feedback. Understanding the "why" behind your reviews helps you make better business decisions. This agent surfaces the insights hidden in your review data.
Analyze emotional tone across all reviews with AI-powered sentiment detection
Identify recurring topics and concerns mentioned by customers
Get AI-generated response recommendations for reviews
Track how sentiment and themes change over time
Here's what you can ask Claude when using the Review Analysis Agent
"Analyze my reviews from the last 3 months"
"What are customers complaining about most?"
"Show me all 5-star reviews mentioning "service""
"What themes appear in my negative reviews?"
"Generate a response for my latest 1-star review"
"Compare my review sentiment to last quarter"
Identify specific areas where customer experience can be improved
Use review feedback to inform training priorities
Discover what customers love to highlight in marketing